Meet Carrot,
your Point of Sale’s
other half

Carrot is a customer conversion & retention platform for modern retail operators

Carrot Admin and Store

Boost your margins and get more out of your customers with a single touchpoint for conversion, engagement, and retention:

Fully Integrated eCommerce
Automated Order Fulfillment
Configurable Loyalty & Rewards
Full Suite of Customer Engagement Tools

Built for retail operators

Price Tier Matching

Get an online menu that matches the way you actually price your products. Weight tiers are matched across products, so the price your customer sees in their cart is the one they will actually pay.

Integrated Weight Limits

Our online store tracks customers’ carts and prevents them from going beyond the legal limit. Weight tracking is integrated into delivery routing so that you can plan effectively and compliantly.

Promotion Bundles

Create promotions automatically filtered by vendor, category, or specific products. Customizable deal types including “Buy X Get Y” and Bundles. Include/exclude specific product batches to simplify order building and ensure accurate reporting.

DESIGNED WITH YOUR PROFIT IN MIND

We focus on three key areas proven to increase retail revenue
Carrot Rewards

Increase Average Ticket Size

  • Built-in best practices for building promotions that increase value for retail operators and customers
  • Track and grow customer LTV with complete purchase history and tiered rewards program
  • Configurable order minimums for delivery, curbside, and express pickup

Increase Total Orders

  • Targeted promotions that customers actually engage with and are easy for your team to build
  • Targeted text campaigns based on rich customer histories
  • Integrated cross-platform livechat to quickly answer questions and close sales
  • Curbside, delivery, and express pickup increase convenience and flexibility for customers

Carrot

Increase Profit Margin

  • Reduced turnaround times and operational overhead with consolidated order fulfillment workflows
  • Product design turns best-in-class SOP’s into plug-and-play workflows that are easy to implement and learn
  • Live ecommerce inventory and customer communication tools reduce canceled orders and improve order accuracy

You zig, we zag

Your tech partners should be a source for ideas, rather than a barrier to your success. They should also know the industry as well as you do.

At Carrot we are equally fluent in software and SOPs. We want to help you control the narrative of your customer experience, optimizing how you engage, serve and retain customers. And we pay the same attention to the backstage of your business, making sure to swiftly react to the way this market moves without ever sacrificing usability for both customers and your employees.

This approach has lead to spectacular results.
Our retail operators are seeing:

%

INCREASE IN TICKET SIZE FOR E-COMMERCE ORDERS THROUGH CARROT

%

DECREASE IN TURNAROUND TIME FOR ORDER FULFILLMENT AND DELIVERY

%

INCREASE IN ANNUAL SPEND FOR REWARDS USERS VS OTHER RETURNING CUSTOMERS

We never stand between
you and your data

You should have control over your business, and your data. We don’t put barriers between you and the insights you need to grow.

Keep your finger on the pulse with real time data such as:

Revenue / Hour
Orders by
fulfillment type
Side by side comparison of Orders / Hour
Orders / Hour
Hop on board

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