Privacy Policy

We value your privacy, and this Privacy Policy is designed to inform you about the types of personal information we collect, how we use it, and the measures we take to protect your information. By using our Website, you consent to the practices described in this Privacy Policy.

• Information Collection and Use:
  • Personal Information: We may collect certain personal information, such as your name, email address, contact number, and other relevant information when you voluntarily provide it to us through forms or interactions on our Website. This information is used to provide you with the services you have requested and to communicate with you regarding our products and services.
  • Financial Information: In order to provide you with financial services or process financial transactions, we may collect sensitive financial information such as bank account details, credit card information, or investment preferences. We use this information solely for the purpose of fulfilling your requests and delivering our financial services.
  • Log Data: When you visit our Website, our servers automatically collect certain information, such as your IP address, browser type, referring/exit pages, and operating system. This information helps us analyze trends, administer the Website, and improve user experience.
• Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience on our Website. Cookies are small files that are stored on your device when you visit our Website. These technologies allow us to recognize your browser and remember certain information, such as your preferences and actions on the Website. You can control cookies through your browser settings, but please note that disabling cookies may affect some features and functionality of our Website.
• Information Sharing and Disclosure:
  • Third-Party Service Providers: We may engage third-party service providers to assist us in delivering our services and improving our Website. These providers may have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
  • Legal Compliance: We may disclose your personal information if required to do so by law or in response to a valid legal request.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Website of any such change in ownership or control of your personal information.
• Security: We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet or electronic storage method is completely secure, and we cannot guarantee absolute security.
• Links to External Sites: Our Website may contain links to external sites operated by third parties. We are not responsible for the content or privacy practices of these external sites. We encourage you to review the privacy policies of these sites before providing any personal information.
• Children's Privacy: Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have unintentionally collected information from a child under 13, please contact us immediately, and we will take appropriate steps to delete the information.
• Changes to this Privacy Policy: We reserve the right to modify this Privacy Policy at any time. If we make material changes to this policy, we will notify you through a prominent notice on our Website or via email. Please review this Privacy Policy periodically for any updates.
• Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@getcarrot.io.

By continuing to use our Website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.

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One of our main priorities is the privacy of our visitors. This privacy policy (the “Privacy Policy”) contains types of information that is collected and recorded by us and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website (the “Website”) with regards to the information that they shared and/or we collect. This Privacy Policy is not applicable to any information collected offline or via channels other than this Website.

Consent

By using our Website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our Website;
• Improve, personalize, and expand our Website;
• Understand and analyze how you use our Website;
• Develop new products, services, features, and functionality;
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to our Website, and for marketing and promotional purposes;
• Send you emails; and
• Find and prevent fraud.
• We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages
• All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Log Files

This business follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Advertising Partners Privacy Policies

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on this Website, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that this business has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective privacy policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites. Under the CCPA Privacy Rights (Do Not Sell My Personal Information), among other rights, California consumers have the right to: Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers. Request that a business delete any personal data about the consumer that a business has collected. Request that a business that sells a consumer's personal data, not sell the consumer's personal data. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following: The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service. The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete. The right to erasure – You have the right to request that we erase your personal data, under certain conditions. The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions. The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. This business does not knowingly collect any personal identifiable information from children under the age of 13. If you think that your child provided this kind of information on our Website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Text Messages

By providing your mobile number and checking the box provided, you consent to receive marketing text messages from this business at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. No customer information is transmitted or shared through these notifications. If the customer is interested, they will initiate the process. We only send results based on the search criteria. The account can be maintained through the Website and the user can unsubscribe from Mobile Alert at any time. Message frequency may vary. Message & data rates may apply. Opt out at any time by replying “STOP”. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.