AI Budtender is Here!

By Carrot Team

Tuesday, August 12, 2025

Turn browsers into buyers 24/7 with Carrot's AI Budtender

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Your new Carrot AI budtender helps you customers around the clock - no training, no maintenance, no headaches.

Ensure fast response times to common questions, and a get a digital assist to close sales. Let your budtenders focus on in-store customers while AI handles the digital queue.

Intelligent Product Recommendations

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Our AI understands cannabis, not just keywords. Every recommendation draws from comprehensive product data - names, brands, descriptions, lab results, categories, subcategories, and tags. For logged-in customers, it gets even smarter, personalizing suggestions based on their favorite brands and most-purchased categories.

The result? Recommendations that feel like they're coming from your most knowledgeable budtender, not a chatbot.

Close Sales in Conversation

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Here's where Carrot AI leaves other solutions behind. While competitors make customers click away to complete purchases, your AI Budtender handles everything in one seamless conversation:

  • Add to cart instantly - "That sounds perfect, add 2 to my cart"
  • Redeem rewards on the spot - "I'll use my points for that eighth"
  • Built in upsells. After converting the budtender can suggest additional products.

Every interaction moves customers closer to checkout, not away from it.

Enhanced Rewards Adoption

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Your AI Budtender doesn't just mention your rewards program - it actively drives adoption and engagement:

  • Explains program benefits in plain language when customers ask
  • Shows point balances and what they can redeem right now
  • Triggers instant redemptions without leaving the chat
  • Encourages sign-ups by highlighting the value waiting for them

Watch your rewards adoption soar as the AI makes every benefit crystal clear and immediately actionable.


Available Now at No Extra Cost

Your AI Budtender is included in your Carrot subscription - no setup fees, no per-conversation charges, no surprises. It's already trained on cannabis terminology, compliance requirements, and your specific inventory.

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