Carrot Product Updates - Dec 2024

Features

Strike-Through Pricing

Customers now see promotion prices displayed directly on products and weight/quantity buttons, increasing visibility of your deals and streamlining the purchase process.

Order Log Overview Page

The new overview page consolidates orders across all fulfillment channels into a single searchable dashboard. Filter by order status, method, products inside orders and quickly jump to order editing or a view of that order inside the customer history.

Multi-Category Menu Displays

New menu system to display multiple product categories on a single screen. Create unlimited custom combinations of different store sections. Just select your combination and copy the link.

Transaction Details in Customer Activity

Customer activity now includes a detailed breakdown of products and prices from POS transactions, providing comprehensive visibility into purchase history.

Push Notification Improvements

New features give you more control over customer messaging. Edit scheduled notifications, save drafts for later use, and track conversion metrics to measure campaign success.

Improved Promotions View

Two major upgrades to promotion browsing: a comprehensive "See All" view shows every product currently on special, while individual promotion pages now handle large-scale sales efficiently through dynamic loading. Customers can smoothly browse promotions even during store-wide sales events when hundreds of products are discounted.

Hide-From-Store Product Rule

The new product rules engine automatically hides specific items based on categories or tags, maintaining accurate inventory displays for customers. Contact Carrot Support to set up custom product filtering rules for your store.

Customer List Improvements

The customer list now maintains your position when moving between profiles, reducing time spent scrolling and searching for specific customers. It will also remember your search criteria when moving back and forth between the customer list page and individual profile pages.

Minimum Item Price Setting

Set custom minimum price values for rewards and promotional items to align with your store requirements. Carrot Support can adjust the default minimum price for "free" items from $0.01 to $1.00 or other values required by local regulations, ensuring accurate store pricing.

POS Integration Updates

Cova

• Added support for pushing orders with tax-inclusive pricing
• Added support for configuring a separate Cova integrator ID for pushing kiosk orders, to differentiate them in Cova

Treez

• Product visibility settings from Treez are now synced to Carrot, you can use Treez hiding settings together with hiding inside of Carrot.

Alleaves

• Improved sync of incomplete and voided transactions
• Carrot now supports pushing medical orders to the POS, adding to the existing recreational order support.

Flowhub

• Carrot now sends orders directly to Flowhub POS, enabling order flow between systems.

Bug Fixes

Mission Updates

• Added end dates for transaction-history missions
• Added explanations of your store's missions on the rewards page
• Missions now display in color when claimed

Fixed Cart and Product Issues

• Product names now display correctly in mobile cart
• Cart updates remain consistent when adding/removing items quickly
• Fixed flat discount deals editing sometimes resulting in an inconsistent promotion

Mobile Experience

• Smoother device registration for push notifications

Store Updates

• Enhanced web store accessibility (ADA compliance)
• Updated store text to align with cannabis regulations