Born in a dispensary, built for the people running one
Carrot started as an internal tool inside a Las Vegas dispensary, built by the person running it. Today it powers ecommerce, delivery, loyalty, and marketing for cannabis retailers who want the whole customer relationship on one platform.
From one store's real-world experience to a whole platform
Carrot began years before it had a name. Our founder, James, was running a Las Vegas dispensary at a time when cannabis tech was a fractured ecosystem: one tool for ecommerce, another for marketing, another for loyalty, and none of them talking to each other.
Running a store taught him that retention is everything in dispensary retail. So he made a simple bet: build the rewards program directly into the ecommerce experience, and customers keep coming back. He built it himself, as an internal tool for his own store.
It worked, and word traveled through the Las Vegas dispensary scene. In January 2020, that internal tool became Carrot. The idea has been the same ever since: ecommerce, loyalty, delivery, and marketing on one platform, built by people who have actually run a store.
How we work
Solve problems
When any of us hits a challenge, we focus on how we can contribute rather than whose problem it is. That extends to support: we consider a customer's whole operation, and we help operators through any challenge their business faces, even when it started outside of Carrot.
Be proactive
Nobody here waits to be told what to do. We actively search out ways to create new value, for the product, for our customers, and for each other.
Collaborate
Good ideas come from everywhere. We rely on everyone on our team, plus our customers and partners, to build the best product we possibly can.
See it running on a real store
15 minutes with the live platform, running on a real store.
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