A storefront that belongs to you.
Jane runs a polished menu, and a marketplace where your products and shoppers also live under Jane's brand. Carrot is built the other way around: your storefront, your loyalty program, your app, your data, with delivery dispatch and marketing in the same system.
Where Carrot pulls ahead of Jane
Loyalty you design
Jane Gold is brand-funded cash back on participating products. Carrot Rewards is your program, your earn rates, tiers, missions, and referrals, shown on the menu itself.
Delivery that runs itself
Jane takes delivery orders; running them still needs another tool. Carrot includes route optimization, GPS driver tracking, and automated SMS updates.
An app that's actually yours
Jane's app is the Jane marketplace. Carrot ships a native app with your dispensary's name on it, ordering, rewards, and push in one login.
Carrot vs Jane, capability by capability
| Capability | Carrot | Jane |
|---|---|---|
| Ecommerce Storefront | ||
| Real-Time Inventory Sync | ||
| POS-Integrated Promotions | Depends on POS Jane runs specials on the menu, but pushing promotions back into your POS depends on which POS integration you're on. | |
| Loyalty & Rewards Program | Jane Gold Jane Gold is brand-funded cash back on participating products rather than a loyalty program you design, and it comes with Ecommerce Premium. | |
| Delivery Dispatch & Tracking | Ordering only Jane takes delivery orders where legal, but dispatch, routing, and driver tracking need a separate tool. | |
| Native Mobile App | Via partners Jane's own app is the Jane marketplace; a dispensary-branded app comes through third-party partners rather than Jane itself. | |
| Marketing Automation | Via partners Jane provides automation triggers like abandoned carts, but the email and SMS campaigns themselves run in partner platforms such as springbig and AIQ. | |
| AI-Powered Live Chat | Premium only Jane AI search and chat is included with Ecommerce Premium rather than the standard tier. | |
| Live Human Support | Premium only A dedicated Partner Success team comes with Ecommerce Premium. Otherwise support runs through a web ticket form. | |
| SEO-Friendly Storefront | Newer tiers Classic Jane menus embed as iframes; the SEO-friendly options arrived later and depend on which Jane product you're on. | |
| Customer Data Ownership | Marketplace Jane's model includes the Jane marketplace, where your menu and shoppers also live under Jane's own brand. |
Comparison reflects each platform's publicly advertised offering as of August 2026, verified against their current product pages. "Partial" marks capabilities that exist with limitations.
The Carrot platform, next to Jane
Every product area below ships as part of Carrot. Here's how each one lines up.
An online store synced straight to your POS.
Inventory, pricing, and orders flow between Carrot and your point of sale automatically. No manual entry, no oversold products.
vs Jane Jane's menus are polished, and classic embeds live in iframes on your site. Carrot's storefront is on-domain and fully yours, with AI chat and points pricing built into the shopping experience.
Explore Ecommerce →Earn on any purchase. Redeem right on the menu.
Tiered rewards, referrals and missions. Points add up on in-store and online orders, and points pricing shows right on the menu.
vs Jane Jane Gold pays brand-funded cash back on participating products. Carrot Rewards is your own program with points visible on every product.
Explore Loyalty →Every route optimized, every driver tracked live.
Build routes on the map, let Carrot order the stops, and follow every driver by GPS. Stress-tested during COVID delivery-only operations.
vs Jane Jane supports delivery ordering where legal. Carrot adds what happens next: routing, dispatch, GPS-tracked drivers, and customer SMS updates.
Explore Delivery →Reach the right customers by text, push and email.
SMS, MMS and push blasts, email automations, and segments that target the right buyers.
vs Jane Campaign automation isn't part of Jane. Carrot triggers email, SMS, and push from abandoned carts, birthdays, and winbacks automatically.
Explore Marketing →In-store ordering that keeps lines moving.
A touch-order screen synced to the same menu and inventory as everything else.
vs Jane Both offer in-store self-service. Carrot's kiosk is the same live menu and loyalty as everywhere else, nothing separate to maintain.
Explore Kiosk →Ordering and rewards in one branded app.
One sign-in for ordering, rewards and push notifications, with your icon on customers' home screens.
vs Jane A dispensary-branded app on Jane means a third-party partner. Carrot builds and ships yours, with ordering and rewards behind one login.
Explore Mobile Apps →
Every number, with the customers behind it.
Sales, customers, marketing and rewards in one place, with a click-through from any chart to the customers.
vs Jane Carrot's reporting connects sales, products, and loyalty in one view, data that stays yours.
Explore Reporting →A website built on your Carrot menu.
Your live menu, ordering and rewards, from a free starter shell to a fully custom build.
vs Jane Carrot builds complete dispensary websites with local SEO from day one.
Explore Websites →SEO help from people who know cannabis retail.
Our dispensary SEO program works on the local searches that matter, and a free audit shows you where you stand before you spend anything.
vs Jane Carrot pages are crawlable and on your domain by default. On Jane, escaping the iframe depends on which newer product tier you're on.
Explore 24Carrot →Common questions
Is Carrot a good alternative to I Heart Jane? +
Yes: especially if you want the customer relationship to be yours. Carrot pairs a fully branded storefront with your own loyalty program, built-in delivery dispatch, marketing automation, and a native app, without a marketplace between you and your shoppers.
What does Carrot include that Jane doesn't? +
A loyalty program you control (rather than brand-funded cash back), delivery routing and driver tracking, and built-in marketing automation, AI chat, and a dispensary-branded native app. Jane leans on partner platforms for those, or gates them to its Premium tier.
How hard is it to switch from Jane to Carrot? +
Carrot replaces an embedded menu directly and syncs to the POS you already run. Customer and points data import during onboarding, there are no onboarding fees, and most stores are live within days.
See Carrot next to Jane on a real store
15 minutes. We'll walk the same features side by side, on live data.
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