Loyalty that lives where people shop.
Springbig is loyalty and messaging, a wallet and campaigns that sit beside your store. Carrot builds the loyalty program into the storefront itself: points pricing on the menu, rewards at checkout, and the ecommerce, delivery, and website Springbig leaves to other vendors.
Where Carrot pulls ahead of Springbig
Points on the menu
Carrot shows what products cost in points right where people shop, instead of a separate wallet app customers have to remember to open.
The store is included
Ecommerce, delivery, and kiosk ship with Carrot, and we build dispensary websites too. With Springbig, all of that still has to come from somewhere else.
One data model
Carrot's campaigns trigger from live storefront behavior, abandoned carts, purchases, birthdays, with no POS-to-marketing sync in between.
Carrot vs Springbig, capability by capability
| Capability | Carrot | Springbig |
|---|---|---|
| Ecommerce Storefront | — | |
| Real-Time Inventory Sync | — | |
| POS-Integrated Promotions | — | |
| Loyalty & Rewards Program | ||
| Delivery Dispatch & Tracking | — | |
| Native Mobile App | ||
| Marketing Automation | ||
| AI-Powered Live Chat | — | |
| Live Human Support | ||
| SEO-Friendly Storefront | — | |
| Customer Data Ownership | — | |
| Monthly Platform Fee | $0 · order fees only | Custom quote |
Comparison reflects each platform's publicly advertised offering as of August 2026, verified against their current product pages. "Partial" marks capabilities that exist with limitations. Pricing shows typical list prices or quoted ranges we've seen as of September 2026 and changes often — confirm current pricing with each vendor.
The Carrot platform, next to Springbig
Every product area below ships as part of Carrot. Here's how each one lines up.
An online store synced straight to your POS.
Inventory, pricing, and orders flow between Carrot and your point of sale automatically. No manual entry, no oversold products.
vs SpringbigSpringbig doesn't run a storefront. Carrot's branded, POS-synced menu is the core of the platform, with loyalty built into it.
Explore Ecommerce →Points and perks that keep customers coming back.
Tiered rewards, refer-a-friend, and fun missions. Points redeem for dollars off or free items, and points pricing shows right on the menu.
vs SpringbigBoth do loyalty well. Carrot's program lives on the menu and checkout shoppers already use.
Explore Loyalty →Routes, dispatch, and live tracking. No extra vendor.
Route optimization, GPS-tracked drivers, and automated SMS updates. Stress-tested during COVID delivery-only operations.
vs SpringbigNot part of Springbig. Carrot includes delivery ordering, routing, dispatch, and GPS tracking.
Explore Delivery →Behavior-based campaigns that run themselves.
Automated email campaigns, plus one-time blasts by text or mobile app notification.
vs SpringbigBoth automate campaigns across channels. Carrot's triggers come straight from storefront behavior like abandoned carts, no integration between store and marketing.
Explore Marketing →In-store ordering that keeps lines moving.
A touch-order screen synced to the same menu and inventory as everything else.
vs SpringbigNot part of Springbig. Carrot's kiosk brings the same menu and loyalty in-store.
Explore Kiosk →A native app with your name on it.
One login for ordering, rewards, and push notifications. Customers don't need to juggle a separate loyalty app.
vs SpringbigBoth offer branded apps. Carrot's app is a full store, with ordering and rewards together.
Explore Mobile App →
See what's selling, and who's buying.
Sales, product, and customer reporting without exporting a spreadsheet.
vs SpringbigSpringbig reports on campaigns and loyalty. Carrot reports on the whole store: sales, products, and customers.
Coming soonA fast site built for cannabis retail.
Professional design, mobile-responsive, built on best practices for the industry.
vs SpringbigCarrot builds complete dispensary websites; Springbig doesn't do websites.
Coming soonSEO help from people who know cannabis retail.
Our dispensary SEO program works on the local searches that matter, and a free audit shows you where you stand before you spend anything.
vs SpringbigSEO needs a storefront. Carrot's is crawlable and on-domain by default, with local SEO built in.
Explore 24Carrot →Common questions
Is Carrot a good alternative to Springbig?+
If you want loyalty and marketing living inside the store itself, yes. Carrot runs the storefront, loyalty, and campaigns on one data model, and offers the ecommerce, delivery, and websites Springbig doesn't.
What does Carrot include that Springbig doesn't?+
The store itself: a branded ecommerce menu with POS sync, delivery dispatch, in-store kiosks, and AI live chat, with loyalty and marketing automation built into the same platform. Carrot also builds dispensary websites.
Can I move my Springbig points to Carrot?+
Yes. Carrot imports customer point balances from existing programs during onboarding, so your customers keep what they've earned and the transition is seamless.
See Carrot next to Springbig on a real store
15 minutes. We'll walk the same features side by side, on live data.
Book a Demo