Loyalty that lives where people shop.
Springbig is loyalty and messaging, a wallet and campaigns that sit beside your store. Carrot builds the loyalty program into the storefront itself: points pricing on the menu, rewards at checkout, and the ecommerce, delivery, and website Springbig leaves to other vendors.
Where Carrot pulls ahead of Springbig
Points on the menu
Carrot shows what products cost in points right where people shop, instead of a separate wallet app customers have to remember to open.
The store is included
Ecommerce, delivery, and kiosk ship with Carrot, and we build dispensary websites too. With Springbig, all of that still has to come from somewhere else.
One data model
Carrot's campaigns trigger from live storefront behavior, abandoned carts, purchases, birthdays, with no POS-to-marketing sync in between.
Carrot vs Springbig, capability by capability
| Capability | Carrot | Springbig |
|---|---|---|
| Ecommerce Storefront | — | |
| Real-Time Inventory Sync | — | |
| POS-Integrated Promotions | — | |
| Loyalty & Rewards Program | ||
| Delivery Dispatch & Tracking | — | |
| Native Mobile App | ||
| Marketing Automation | ||
| AI-Powered Live Chat | — | |
| Live Human Support | ||
| SEO-Friendly Storefront | — | |
| Customer Data Ownership | — |
Comparison reflects each platform's publicly advertised offering as of August 2026, verified against their current product pages. "Partial" marks capabilities that exist with limitations.
The Carrot platform, next to Springbig
Every product area below ships as part of Carrot. Here's how each one lines up.
An online store synced straight to your POS.
Inventory, pricing, and orders flow between Carrot and your point of sale automatically. No manual entry, no oversold products.
vs Springbig Springbig doesn't run a storefront. Carrot's branded, POS-synced menu is the core of the platform, with loyalty built into it.
Explore Ecommerce →Earn on any purchase. Redeem right on the menu.
Tiered rewards, referrals and missions. Points add up on in-store and online orders, and points pricing shows right on the menu.
vs Springbig Both do loyalty well. Carrot's program lives on the menu and checkout shoppers already use.
Explore Loyalty →Every route optimized, every driver tracked live.
Build routes on the map, let Carrot order the stops, and follow every driver by GPS. Stress-tested during COVID delivery-only operations.
vs Springbig Not part of Springbig. Carrot includes delivery ordering, routing, dispatch, and GPS tracking.
Explore Delivery →Reach the right customers by text, push and email.
SMS, MMS and push blasts, email automations, and segments that target the right buyers.
vs Springbig Both automate campaigns across channels. Carrot's triggers come straight from storefront behavior like abandoned carts, no integration between store and marketing.
Explore Marketing →In-store ordering that keeps lines moving.
A touch-order screen synced to the same menu and inventory as everything else.
vs Springbig Not part of Springbig. Carrot's kiosk brings the same menu and loyalty in-store.
Explore Kiosk →Ordering and rewards in one branded app.
One sign-in for ordering, rewards and push notifications, with your icon on customers' home screens.
vs Springbig Both offer branded apps. Carrot's app is a full store, with ordering and rewards together.
Explore Mobile Apps →
Every number, with the customers behind it.
Sales, customers, marketing and rewards in one place, with a click-through from any chart to the customers.
vs Springbig Springbig reports on campaigns and loyalty. Carrot reports on the whole store: sales, products, and customers.
Explore Reporting →A website built on your Carrot menu.
Your live menu, ordering and rewards, from a free starter shell to a fully custom build.
vs Springbig Carrot builds complete dispensary websites; Springbig doesn't do websites.
Explore Websites →SEO help from people who know cannabis retail.
Our dispensary SEO program works on the local searches that matter, and a free audit shows you where you stand before you spend anything.
vs Springbig SEO needs a storefront. Carrot's is crawlable and on-domain by default, with local SEO built in.
Explore 24Carrot →Common questions
Is Carrot a good alternative to Springbig? +
If you want loyalty and marketing living inside the store itself, yes. Carrot runs the storefront, loyalty, and campaigns on one data model, and offers the ecommerce, delivery, and websites Springbig doesn't.
What does Carrot include that Springbig doesn't? +
The store itself: a branded ecommerce menu with POS sync, delivery dispatch, in-store kiosks, and AI live chat, with loyalty and marketing automation built into the same platform. Carrot also builds dispensary websites.
Can I move my Springbig points to Carrot? +
Yes. Carrot imports customer point balances from existing programs during onboarding, so your customers keep what they've earned and the transition is seamless.
See Carrot next to Springbig on a real store
15 minutes. We'll walk the same features side by side, on live data.
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