Dutchie POS + Carrot: Keep Your POS, Upgrade Your Storefront
Dutchie is the largest cannabis technology platform in North America, powering thousands of dispensaries and facilitating tens of billions in annual sales. Its point of sale is fast, well supported, and deeply integrated with state traceability systems, which is exactly why so many operators have no interest in replacing it.
How the Dutchie and Carrot integration works
What a growing number of Dutchie operators want is a different front end. Carrot connects to Dutchie POS and takes over the customer-facing layer: your online menu, your rewards program, your branded mobile apps, your marketing automation, and your delivery dispatch, all in one platform on your own domain. You keep the register your budtenders already know. You change what your customers see.
Inventory and pricing sync from Dutchie into Carrot
Your online menu reflects live stock and current pricing without anyone maintaining it by hand.
Orders placed in Carrot flow back to Dutchie POS
Orders route back for picking and compliant checkout, keeping your inventory counts and state reporting accurate.
Your customer, loyalty, and marketing data lives in Carrot
Segment shoppers, trigger push notifications, and run promotions without exporting to a separate tool.
Why Dutchie retailers add Carrot
Unbundling the storefront from the POS
Dutchie sells POS, payments, and ecommerce as one platform. That's convenient until you want something the bundle doesn't do: a native app, a rewards program with real adoption, or delivery dispatch. Carrot lets you keep the part of Dutchie that's working and replace the part that isn't.
Native iOS and Android apps at no extra cost
Your own branded app in the App Store and Play Store, with push notifications that reach customers for a fraction of what SMS costs at equivalent volume.
See what apps do to retention →Rewards that drive real revenue
Carrot Rewards users account for roughly 61% of total revenue where the program runs, with about 73% adoption among top spenders. Points pricing appears directly on the menu while customers shop, and gamified missions nudge specific behaviors like second visits, larger baskets, and category trial.
Delivery dispatch included
Zones, routing, driver assignment, live GPS tracking, and automated SMS updates. During peak demand, Carrot's delivery system has supported stores running more than 200 delivery orders a day.
Ecommerce that converts
Carrot dispensaries average around 22% of total revenue online, with the strongest stores approaching half of total sales. Complex promotions like happy hours, BOGOs, bundles, minimum-spend deals, and points multipliers are configured in minutes.
Read the dispensary ecommerce guide →One vendor instead of several
Carrot typically replaces three separate software vendors, which shows up directly in your monthly software spend.
Making the switch
Carrot connects to your Dutchie account, imports your catalog, and you review the menu before going live. If you want a new web-optimized dispensary website built around the menu, we do that too: book a demo to talk through options. Your budtenders' workflow at the register doesn't change. Orders arrive in Dutchie exactly as they do today.
Who this pairing fits best
- Dispensaries committed to Dutchie POS who want a stronger digital experience and their own app
- Operators frustrated by paying for loyalty, SMS, and website vendors on top of their POS bundle
- Stores building a delivery business who don't want to buy a standalone dispatch platform
- Retailers who want to own the customer relationship on their own domain rather than route it through a marketplace
If Dutchie's bundled ecommerce is already meeting your goals, there's no reason to change. This pairing is for operators who've hit a ceiling on the digital side.
Common questions
Can I use Carrot with Dutchie POS?+
Yes. Carrot integrates with Dutchie POS. Your point of sale, inventory, and compliance stay in Dutchie while Carrot handles ecommerce, loyalty, marketing, apps, and delivery.
Do I have to leave Dutchie entirely?+
No. Most Carrot customers on Dutchie keep Dutchie POS and replace only the ecommerce and marketing layer.
Will online orders still show up in Dutchie?+
Yes. Orders placed through Carrot sync back into Dutchie POS for fulfillment and checkout.
Is Carrot a Dutchie alternative or a Dutchie integration?+
Both, depending on what you're comparing. Carrot is an alternative to Dutchie's ecommerce product and an integration partner for Dutchie POS.
Does Carrot work with Dutchie Pay?+
Payment configuration depends on your setup. Carrot also integrates directly with Aeropay for pay-by-bank online prepayment. See our Aeropay integration page for details.
What happens to my SEO if I switch storefronts?+
Carrot builds on your own domain and includes discoverability features by default, plus an optional Hyperlocal SEO service. Redirect mapping from your existing menu URLs is part of onboarding.
Keep Dutchie POS. Upgrade everything your customers touch.
15 minutes with the live platform, synced to a real store.
Book a Demo