Flowhub POS + Carrot: Compliance-First POS, Conversion-First Storefront
Flowhub was founded in Denver in 2015 by a former compliance officer, and it shows. It was the original Metrc integrator, it processes well over a billion dollars in annual cannabis sales, and its reputation among operators is built on getting the unglamorous parts right: accurate inventory, clean state reporting, fast ID scanning, and support that actually answers the phone.
How the Flowhub and Carrot integration works
Carrot connects to Flowhub and handles the other half of the job: turning that clean inventory into online revenue. Ecommerce, rewards, marketing automation, branded mobile apps, and delivery dispatch, all in one platform that reads from and writes back to your Flowhub POS. Flowhub stays the source of truth for inventory and compliance.
Product data, stock levels, and pricing sync from Flowhub
When inventory moves at the register, your online menu follows. No overselling, no manual updates, no customer showing up for a product that sold out two hours ago.
Online orders sync back into Flowhub
Orders route back for picking and compliant checkout, so your counts reconcile and your Metrc reporting stays accurate.
Compliance workflows stay in Flowhub
Purchase limits, ID verification, employee permissions, label printing, and Metrc push all continue exactly as they do now. Carrot doesn't touch them.
What Flowhub retailers get from Carrot
A storefront built for conversion
Carrot dispensaries average roughly 22% of total revenue through online orders, with the strongest stores approaching half. Brand pages, subcategory filters, bestseller surfacing, and strike-through pricing are on by default rather than sold as tiers.
Rewards with real adoption
Carrot Rewards users generate about 61% of total revenue where the program runs, with roughly 73% adoption among top spenders. The mechanic that drives it is simple: points pricing displays on the menu while customers browse, so the value is visible before they're asked to sign up.
Read our rewards program guide →Your own iOS and Android apps, included
Push notifications to app users cost far less than SMS at the same reach, which changes what regular customer communication costs you per month.
Delivery dispatch at no extra charge
Custom zones, route planning, driver assignment, live GPS tracking, and automated customer SMS updates.
See our delivery guide →Promotions that fit dispensary retail
Happy hours, BOGOs, bundles, minimum-spend deals, and points multipliers, configured without a support ticket.
A note on Flowhub's native ecommerce
Flowhub launched its own POS-native ecommerce product in 2025. If a straightforward online menu tightly coupled to the POS is all you need, that's a reasonable path. Operators generally look at Carrot when they want the storefront to come with a rewards program, native mobile apps, marketing automation, and delivery dispatch in the same system, rather than assembling those pieces from separate vendors around the menu.
Who this pairing fits best
- Colorado, Michigan, and other Metrc-state retailers who chose Flowhub for compliance and want their digital side to match
- Inventory-heavy single-location and small multi-location stores
- Operators who want a branded app without commissioning custom development
- Stores currently stitching together a website, a loyalty tool, and an SMS platform. Carrot typically consolidates all three into one vendor.
- Delivery-focused retailers who need dispatch and routing without buying a separate product
Common questions
Does Carrot integrate with Flowhub POS?+
Yes. Flowhub is a Carrot integration partner. Inventory and pricing sync from Flowhub into your Carrot menu, and online orders sync back for fulfillment in Flowhub.
Does Carrot replace Flowhub?+
No. Flowhub remains your point of sale, inventory system, and compliance engine. Carrot handles ecommerce, loyalty, marketing, apps, and delivery.
Will this affect my Metrc reporting?+
No. Metrc push and compliance reporting stay in Flowhub. Orders placed through Carrot close out in Flowhub like any other sale.
Can I keep my current website?+
Yes. The Carrot menu installs on any website. If you'd rather start fresh, Carrot also builds web-optimized dispensary sites. Book a demo to talk through options.
Do I need separate software for delivery?+
No. Carrot Delivery is included, covering zones, routing, dispatch, GPS tracking, and automated customer notifications.
How much does Carrot cost on top of Flowhub?+
Carrot is priced as a single platform and typically replaces three separate vendors, so most operators are comparing it against their combined current spend rather than adding to it. Book a demo for a like-for-like comparison.
On Flowhub POS? See what Carrot adds.
15 minutes with the live platform, synced to a real store.
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